Info - KCWD125

We are excited to announce a New Customer Web Portal with Quick Pay Options

**Effective August 10th, 2023**

Your customer account number will change. Any account number with preceding zero’s (0) will drop and the dash will drop on all customer accounts Example: 00123-4 will change to 1234

*YOUR CURRENT ACCOUNT REGISTRATION AND AUTO PAY SET UP WITH POINT & PAY WILL BECOME VOID EFFECTIVE AUGUST 10, 2023*

This means that any auto pay scheduled on or after August 10th, 2023 in Point and Pay will NOT process.

WHEN ACCESSING THE DISTRICT WEBSITE CUSTOMERS WILL BE DIRECTED TO OUR NEW CUSTOMER WEB PORTAL TO RE-REGISTER AND SET UP AUTO PAY. NEW FEATURE INCLUDES QUICK PAY OPTION WITH NO REGISTRATION REQUIRED. WE APPRECIATE YOUR PATIENCE AS WE TRANSITION TO A NEW EASY AND CONVENIENT METHOD TO VIEW AND PAY YOUR WATER BILLS.

A 3% fee will be assessed to any electronic payment over $500. Duplicate payments that equal greater than $500 for the same account will also be charged a 3% processing fee.

To Access the new Payment Processing Site Click Here

Rate Increase Effective January 2023

At the November 10, 2022 Board Meeting, the Board of Commissioners approved a 6% rate increase. This rate increase reflects the increase in costs to provide safe and reliable drinking water to our customers.

In 2021, the Board of Commissioners hired an outside consultant to review the District's current rate structure as well as anticipated growth to provide a recommendation on the rates for the next 3 years. It was the recommendation of the financial consultant that the District raise rates in both 2022 and 2023 to keep up with rising inflation and increased cost of transporting and storing potable water. If you have any questions about the rate setting process please feel free to contact the District at (206) 242-9547 or e-mail us at office@waterdistrict125.com

Low Income Household Water Assistance Program (LIHWAP)

King County Water District 125 has just been notified that the Multi-Service Center's Low Income Household Water Assistance Program (LIHWAP) is now open for eligible applicants. Please see the attached guidelines and check if you are eligible for payment assistance on your outstanding balance. The District does not process applications directly. Customers need to speak with a Multi-Service Center representative to determine if they meet the income limit threshold. Please notify your District if you are granted financial assistance. Thank you.